Languages, training and delivery
Arabic/English interfaces, RTL delivery, handover material, training and support.
Next step: a short fit check to confirm path, scope and first deliverables.
Platform preview
Government operations platform
Signal 1
247 requests
Signal 2
31 overdue
Signal 3
96% auditable
Citizen service request
Directorate approval
Security site report
Performance trend
Languages, training and delivery
Arabic/English interfaces, RTL delivery, handover material, training and support.
Product path
Capabilities
Best first scope
One service, approval chain or dashboard
First deliverable
Scope brief, roles, outputs, acceptance criteria and handover path
Best next step
Short fit check or formal requirements review
Start with a short institutional briefing
No public project names are required in the first contact. Choose the closest path, then turn the discussion into a pilot brief, technical pack or tender invitation.
Two clear delivery languages: Arabic and English
Core-Intel supports Arabic and English interfaces, Arabic RTL experience and handover material that can be used by daily users, technical teams and leadership.
Arabic
For daily interfaces, manuals, training, notifications and government-side review.
English
For technical proposals, delivery documentation, IT teams and executive or supplier review.
RTL-ready delivery
Arabic interfaces are planned with right-to-left layout for forms, menus, dashboards and content.
Bilingual handover and training
Training and handover material can be prepared in Arabic with English support where technical review needs it.
Technology built around real Iraqi operations
Core-Intel is a technology company based in Najaf, Iraq. We design and deliver systems that help institutions manage requests, documents, staff, payments, approvals, reporting and communication from one secure digital foundation.
Process-first delivery model
Process-first delivery model
1
Arabic and English interfaces
Arabic and English interfaces
2
Support and monitoring model
Support and monitoring model
SLA
Teams can operate the platform after launch
Core-Intel prepares the people who will use, manage, monitor and maintain the platform, so the organization is not dependent on informal knowledge after delivery.
Admin training
User roles, permissions, configuration, service queues, content updates and basic troubleshooting.
Employee training
Daily workflows for receiving, reviewing, assigning, approving, reporting and communicating around cases.
Management training
Dashboard use, report interpretation, SLA follow-up, workload visibility and decision support.
Technical team handover
Hosting model, environments, backups, monitoring, access rules, deployment notes and support responsibilities.
Structured support after launch
Core-Intel supports production systems with clear support hours, monitoring expectations, maintenance planning, incident handling and reporting.
Business hours support
Standard support for questions, user issues, configuration help and operational follow-up during agreed working hours.
Critical monitoring options
Critical production systems can include agreed monitoring for availability, health checks and urgent service risks.
Maintenance windows
Planned update windows for fixes, improvements, security updates and infrastructure changes.
Incident response
Defined response process for urgent issues, service interruptions, access problems and production defects.
Monthly reporting
Monthly operational summaries covering incidents, uptime, support activity, improvements and recommended next steps.
Define scope, validate delivery, then expand
For government and enterprise environments, the appropriate path is a controlled pilot with measurable outputs, review points and a formal expansion decision.
Process discovery
We map the current paper, office and communication flow to identify delays, risks and manual work.
Pilot design
We select one service or department, define roles, forms, approvals, reports and success criteria.
Build and integrate
We deliver the portal, dashboard, workflow, storage, notifications and integrations required for the pilot.
Train and operate
We train the team, monitor usage, fix bottlenecks and prepare the system for wider rollout.
Three clear actions instead of a generic contact request
Choose the action that matches the organization's current stage.
Request a briefing
Arabic/English interfaces, RTL delivery, handover material, training and support.